Web Console — Usage Tips
The Web Console is your browser-based interface for chatting with your COCO AI employee — no app installation required.
Accessing the Web Console
Your Web Console URL is provided when you set up your AI employee. It typically looks like:
https://[your-domain].coco.xyz/console/Access it from any browser on desktop or mobile.
Basic Usage
Starting a Conversation
- Open your Web Console URL
- Type your message in the input box at the bottom
- Press Enter or click Send
Uploading Files
Click the paperclip icon (📎) to attach:
- PDF documents
- Images (PNG, JPG, WEBP)
- Text files
Keyboard Shortcuts
| Shortcut | Action |
|---|---|
Enter | Send message |
Shift + Enter | New line (multi-line input) |
↑ | Recall last message |
Esc | Cancel current input |
Embedding in Your Website
You can embed the Web Console as a chat widget on your website:
Option A: iFrame Embed
<iframe
src="https://[your-domain].coco.xyz/console/"
width="400"
height="600"
frameborder="0"
style="border-radius: 12px; box-shadow: 0 4px 24px rgba(0,0,0,0.1);"
></iframe>Option B: Floating Widget
Add the COCO widget script to your page:
<script>
window.COCO_CONFIG = {
botId: 'YOUR_BOT_ID',
position: 'bottom-right',
primaryColor: '#FFD646'
};
</script>
<script src="https://coco.xyz/widget.js" async></script>Configure widget settings in COCO Dashboard → Web Console → Embed Settings.
Advanced Features
Custom Welcome Message
Set a greeting that appears when users first open the console:
Dashboard → Bot Settings → Welcome Message
Conversation History
- The Web Console saves conversation history in the browser session
- Users can scroll up to review the full conversation
- History clears when the browser tab is closed (by default)
Authentication Options
- Open access: Anyone with the URL can chat (good for public websites)
- Password protected: Require a password to access
- SSO: Integrate with your existing auth system (enterprise plan)
Pro Tips
Copy responses: Hover over any bot response to see copy and thumbs-up/down buttons.
Regenerate: Click "Regenerate" on the last response if you want the bot to try a different answer.
Share conversation: Use the share button to generate a link to the current conversation.
Mobile: The Web Console is fully responsive — works on phones and tablets without any app install.
Dark mode: The console follows your system's dark/light mode preference automatically.
Troubleshooting
Console not loading?
- Check that your subscription is active
- Clear browser cache and cookies
- Try a different browser
Responses cut off?
- Very long responses may be truncated — reply "continue" to get the rest
File upload failing?
- Maximum file size: 20MB
- Supported formats: PDF, PNG, JPG, WEBP, TXT, MD, CSV

