Telegram — Usage Tips

Everything you need to get the most out of your COCO AI employee on Telegram.

Basic Usage

Direct Messages (DM)

Send any message to your bot and it will respond immediately. No @mention needed in DMs.

You: Summarize this article for me: [paste text]
Bot: Here's a summary...

Group Chats

In a group, you must @mention your bot to trigger it:

@YourBot help me draft a reply to this email

Tip: Add your bot to a team group so the whole team can query the same AI employee.

Commands

Command	Description
/start	Initialize the bot, see welcome message
/help	List available commands
/reset	Clear the current conversation context
/lang en	Switch response language to English
/lang zh	Switch response language to Chinese

Group Chat Best Practices

Setting Up for a Team

1. Add your bot to the group
2. Grant the bot admin rights so it can read all messages
3. Use /start in the group to activate
4. Mention the bot whenever you need AI assistance

Controlling When the Bot Responds

By default, the bot only responds when @mentioned in groups. You can also:

• Set it to respond to all messages (configure in COCO Dashboard → Channel Settings)
• Set specific trigger keywords

Forwarding Messages

You can forward any message to the bot and ask it to analyze, translate, or summarize it.

Pro Tips

Long documents: Paste large texts directly — the bot handles up to 100,000 characters per message.

Voice messages: Send voice messages and the bot will transcribe and respond to them.

Files & images: Send PDFs, images, or documents. The bot can read and analyze them.

Reply-to-quote: Reply to any specific message in the chat and @mention the bot — it will respond in context of that message.

Pinned instructions: Pin a message with your bot's standing instructions (e.g., "Always reply in English, be concise") so team members know the bot's behavior.

Troubleshooting

Bot not responding in group?

• Make sure you @mentioned the bot
• Check that the bot has not been muted or restricted
• Verify the bot is still a member of the group

Slow responses?

• Large requests take longer — complex analysis can take 30–60 seconds
• Check your COCO Dashboard for any quota or rate limit warnings

Context lost?

• Use /reset to start a fresh conversation
• Context is per-session; very long conversations may auto-reset