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Channel Usage Tips

Learn how to get the most out of each communication channel with your COCO AI employee.

Available Channels

ChannelBest ForStatus
TelegramInternational users, personal & team use✅ Available
Lark / FeishuEnterprise teams, document collaboration✅ Available
WhatsAppInternational business, customer-facing✅ Available
Web ConsoleBrowser-based access, testing✅ Available

Quick Tips

  • Group chats: Use @YourBot to trigger your AI employee in a group
  • DM mode: Send messages directly to your bot without @mention
  • Multiple channels: You can connect the same AI employee to multiple channels simultaneously
  • Context: Your AI employee maintains conversation context within each channel session